Frequently Asked Questions


General Questions:

Why do I need a website?
To answer this question, you need ask yourself another question.  What is the first thing a person does when they are offered or recommended a product or service?  Most likely... they look it up on the Web? But what if you cannot be found or worse... are not there to be seen?

These days, not having a website is almost like not having a business card or letterhead.  Some potential consumers may even find it unthinkable that a business doesn't have a presence on the web.  Not having a website in the long term could actually hurt the growth of your business, especially if you have not been around long enough to rely on your reputation alone.

Having a clean, professional website only
enhances the marketability of your firm or business.

Think about what your company spends on marketing each year.  Once you make the investment in a website the annual upkeep is minimal.  You can put your website address on everything associated with your business: letterhead, business cards, ads, promotional items, anything!  

Putting your website in your print advertising
and marketing materials only enhances the value.
  

Print Advertising is expensive: the larger the ad or the more frequently you use it, the more costly it is.  Think how much you can save your business by just directing clients and colleagues to your website for more information.  Think of it as a full color brochure but without the expensive printing and mailing costs.

How much will it cost?
It depends on how much content you want.  Our packages start as low as $869.50 for a full 5-page website, with a full year worth of hosting, URL, and hundreds of e-mailboxes, no hidden costs!

If you would like additional pages, more e-mailboxes, and/or pages for each professional in your company, then the price will be slightly higher.  Please go check out our packages page for more details.

How long will it take to build?
We like to allow for 7-10 business days for the site to be fully designed and up and running once we have all of your content.  We always strive to have it done sooner, we're sure you are just as excited to have your website as we are to build it for you. 

As we will be in contact throughout the process any delays in the building of your site will be reported immediately.  It should be noted that a larger or more complicated website may take slightly longer to build.

What is the process?
After you contact us that you would like to have a website built, we will arrange for a mutual time to meet at your office or other location.  We will discuss what you would like in a website and what we can offer. 

If you decide to have Power Play build your website we will prepare the consulting agreement, then secure your URL and hosting package.
  

What if I'm located outside of your area? Will you work with me?
Sure!  While some of the initial information gathering may have to be done on-line and over the phone, we'd be happy to work with a business that is outside of our usual service area.

How does payment work?
The customer is responsible for the up-front cost associated with securing of the URL and hosting package with Network Solutions.  This will be paid by the customer's credit card.  Half of the cost associated with the design of the site will be paid up front, with the balance due upon delivery of the site.  Preferred payment is with a business check, however credit cards (Visa, M/C, Amex, Discover, PayPal) can be processed through our website.

How much control does the customer have in the design of their site?
You will provide us with the content, including pictures, text, articles, etc.  If you have an existing website or marketing materials we can cull information for your new website from there as well.

Once Power Play has everything from you, we will get to work on your site.  We will communicate with you along the way, reporting on our progress and soliciting your feedback.  This is your website, we want you to be more than happy with it.

In about 7 to 10 business days your site will be finished.  The user name and password to your site will be turned over and the site will be all yours.

Where will my site rank?
As part of your package, Power Play will prepare your site description, Meta Tags and Page Titles to help you reach high rankings in search engines such as Google and Yahoo.  Power Play will not make any guarantees as to where you will rank or how long it will take for you to get there.  Your site will initially be hand listed with Google, Yahoo, Alta Vista and MSN.  Your hosting package also comes with an automated monthly submission service to a number of other search engines.  Your site will be optimized prior to it being turned over to you.  It may take time for your site to move up in the rankings, however you will immediately be able to drive people to your website by adding your website URL to your print advertising.

What other kinds of websites can PPC do?
Some people may wish to have websites built for weddings, the birth of a child, sports teams or just personal use.  We would be more than happy to discuss these kinds of sites with you.

Are there any kinds of sites that PPC will not do?
If you are looking to build a website requiring the design of complicated animation or intense graphic design, Power Play may not be the best company for you.  Power Play does not recommend extreme animation on websites for Professional Business.  Power Play will also not design any "e-commerce" sites requiring the design of virtual shopping carts, payment processing, etc....  Should you require these services, we would be happy to refer you to another development company we trust.

Does Power Play have a referral program?
Yes we do.  We offer a $50 referral fee if the company that was referred signs a consulting agreement and completes a purchase of a website package.  The fee will be paid after the site has been turned over.  Only one referral fee will be paid per completed website and the company who purchased the site will inform Power Play who referred them.


 
 

Technical Questions:

Do I have to buy webhosting from you?
Yes, website hosting is included in the package costs.  A website is useless without a place to put it.  Network Solutions is the hosting provider for Power Play’s websites.  Power Play only designs your website.

Who is hosting my website and e-mailboxes if Power Play is not?
Network Solutions is the host for your website and e-mailboxes.  Network Solutions (www.networksolutions.com) has been in business for 25 years; they pioneered the domain name registration service and are a leading provider of Internet services. Over 65% of Fortune 100 companies, along with many other individuals and small, medium and large businesses, rely on Network Solutions products and services to conduct business online.  They are reliable, and report 99.9% server uptime and live customer service available 24 hours a day, 7 days a week. They presently host over 7 million domain names, over 500,000 e-mailboxes and over 200,000 websites.

Prior to starting this business, the owner of Power Play Consulting relied on Network Solutions’ services and recommended them to countless others. 

Can I access my e-mailbox on the web?
You'll be able to access your e-mail anywhere you can get on the Internet with webbased mail.  This is very similar to Hotmail, Yahoo or Gmail accounts.  You will also have the ability to manage your messages using Microsoft Outlook, Eudora or other desktop e-mail software programs.  You will need to set up your email software with POP and SMTP settings of your email box and ISP provider for this to function.

To access you webbased e-mailbox complete the following:
1) Open a web-browser (MS Internet Explorer, Netscape, Firefox, etc...)
2) Enter: mail.YOURWEBSITE in the command line of the webbrowser.
3) Enter your user name and password and press the "Login" button using the left button on your mouse.  For a more secure login click the "Use SSL" checkbox prior to clicking the "Login" button.


Does it have Virus Protection and Spam Filtering?
Yes, the e-mailbox from Network Solutions uses technology from industry leader Symantec Brightmail to filter spam and provide protection against viruses spread via e-mail.

Will you help set up the E-mailboxes on our POP server?
No. Power Play cannot help set up your e-mailbox beyond assigning a user name and password for each of the e-mailboxes you decide to use for Webmail.  All offices are slightly different and you should contact your IT professional to properly configure the routing of your new email.  If you wish to set up your POP email on a desktop please click here for instructions.

Will you set up a network in our office?
No. Power Play only designs websites.  If you need a network upgrade or total installation we can help recommend the right person for the job.